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The Information Technology Department at The Sage Colleges are dedicated to providing all members of the Sage community support and assistance.

Get Help With an IT Issue

24/7 Online Service Center

Service Center - The IT Service Desk utilizes an online service request submission system.

24/7 Self Help

Knowledge Base - Useful articles regarding the most commonly asked IT questions.

24/7 Phone Support

(518) 244-4777

Walk-in Hours

Come visit us - Click to view where the IT office are located on each campus.

  • Monday: 8:30am - 5pm
  • Tuesday: 8:30am - 5pm
  • Wednesday: 8:30am - 5pm
  • Thursday: 8:30am - 5pm
  • Friday: 8:30am - 5pm

After Hours Support

BlackBelt Help

We have partnered with Blackbelt Help, a leading provider of help desk products and services supporting Higher Education, to provide remote support after-hours, on weekends, and during holidays. For any comments or questions regarding the service you receive from BBH, please contact the the IT Service Desk during normal business hours.

Hands On Help

The IT department employs Sage students after hours during the fall and spring semesters to provide support to classrooms and labs. Technicians are available after hours upon request. If you would like to schedule a technician please contact the Service Center

This information is mirrored here & here.