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  1. How-To: Check if You Have a Zoom Webinar License Assigned

    zoom webinar kb-how-to-article … This article is for those who want to check if their Zoom account is currently assigned a Webinar license. Here's how it's done Add the steps involved: Sign
    IT Service Desk KBApr 13, 2021
  2. How-To: Clear the Cache and Cookies in Your Web Browser

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    IT Service Desk KBApr 13, 2021
  3. How-To: Add a Recovery Email and Phone Number to your Sage Alumni Google Account

    issues gmail recovery how-to kb-how-to-article alumni google phone mobile …  button to be brought to Gmail. Wrapping up This article has gone through the process of adding recovery information to your Alumni account, as well as how
    IT Service Desk KBApr 05, 2021
  4. How-To: Download and Share Recorded Zoom Meetings

    on the labels you select. Click to edit the macro and add or change labels. Related issues zoom sharing kb-how-to-article … the email addresses of the users you wish to share this meeting with and click Done. Wrapping up This article has demonstrated how to share and download recorded
    IT Service Desk KBFeb 22, 2021
  5. How-To: Enable 2-Step Verification for your Sage Google Account

    google gmail sage-gmail sage-account kb-how-to-article faq … click photo to enlarge Wrapping up This article has shown you how to enable and setup 2-Step Verification for your Sage GMail account. If you encounter any
    IT Service Desk KBApr 05, 2021
  6. How-To: Install Adobe Creative Cloud Applications

    . Related issues adobe creative-cloud kb-how-to-article sso … set up earlier. Wrapping up This article has demonstrated how to download and install the Creative Cloud Desktop application and the Creative Cloud
    IT Service Desk KBMar 09, 2021
  7. How-To: Find the name of a printer

    or change labels. Related issues printer name papercut printing kb-how-to-article … Sometimes tech support will ask you to provide the name of a printer when you're having issues with a printer. Here's how you do that. Knowing the correct name
    IT Service Desk KBDec 03, 2020
  8. How-To: Printing Using a Department Number

    department code number kb-how-to-article … This covers printing document through Papercut with your department code. Here's how it's done You will have the option to either choose to charge your
    IT Service Desk KBNov 03, 2020
  9. How-To: Collect Logs from the GlobalProtect VPN client

    the macro and add or change labels. Related issues vpn logs kb-how-to-article Formatting … the logs and troubleshoot the issue. Wrapping up This article has demonstrated how to capture logs from the GlobalProtect VPN client. These logs will allow
    IT Service Desk KBMay 20, 2020
  10. How-To: Setup your Voicemail Remotely

    and add or change labels. Related issues phone voicemail kb-how-to-article … When you are off campus and need to setup/change your voicemail settings. Here's how it's done Add the steps involved: Steps Call 518-244-4500 Enter your
    IT Service Desk KBJun 15, 2020