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Knowing the correct name of the printer will be very helpful when talking to the helpdesk, so they can correctly identify the problem. 

Read the label:

Every papercut printer should have a label with its name on it.

Some examples are:
mfp-cowee-01-t

pr-admissions-31-t

Understanding the name:

Because different printers have different functions, we have two major categories

Multi-Functional Printers (MFP), and Printers (PR)

MFP's have the ability to scan to email, flash drives, and network locations, and can also fax if connected to a phone line.

Printers do not have those functions, and are just normal printers. 

Wrapping up

If you come across a printer without a label an still need assistance, please call the helpdesk at 518-244-4777 with your name, location, and a detailed description of the problem. 

Related articles

Content by Label
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cqllabel in ("printing","name","papercut","printer") and type = "page" and space = "ITKB"
labelsprinter name papercut printing

Page properties
hiddentrue


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