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  1. Go to the Settings app on your device.

  2. Scroll down to the Safari menu.

  3. Scroll down and select Clear History and Website Data

  4. A pop-up will come up verifying that you want to clear the History and Data. Select Clear History and Data.

  5. The button for Clear History and Website Data will turn gray when cache and cookies have been successfully cleared.

Chrome for iOS


  1. Open Google Chrome on your iOS device.

  2. Click on the menu toolbar in the bottom right corner.

  3. Select Settings.

  4. Select Privacy.

  5. Select Cookies, Site Data, and Cached Images and Files. At the top, set the Time Range set to All Time.

  6. Click Clear Browsing Data at the bottom of the screen.

  7. Then confirm by clicking Clear Browsing Data again.