Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »


Knowing the correct name of the printer will be very helpful when talking to the helpdesk, so they can correctly identify the problem. 

Read the label:

Every papercut printer should have a label with its name on it.

Some examples are:
mfp-cowee-01-t

pr-admissions-31-t

Understanding the name:

Because different printers have different functions, we have two major categories

Multi-Functional Printers (MFP), and Printers (PR)

MFP's have the ability to scan to email, flash drives, and network locations, and can also fax if connected to a phone line.

Printers do not have those functions, and are just normal printers. 

Wrapping up

If you come across a printer without a label an still need assistance, please call the helpdesk at 518-244-4777 with your name, location, and a detailed description of the problem. 

Related articles

  • No labels