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We offer full support through our Service Desk portal. You can get there on any web enabled device by visiting

Troy Campus

We are located in the basement of the Shea Learning Center(library). When you are on the first floor of the Shea Learning Center after coming in the front door, turn left and go down the stairs. Once downstairs, turn left again and you will find a desk where one of our student workers is located and they will be glad to assist you or get in contact with someone that can.

Albany Campus

IT has an office located in the Armory building. If you enter via the side door that faces the rest of campus, we are the first office as you walk in on your left. If you come in through the main door facing the street you will want to take a right towards the Break Room, go through the wooden doors and it will on your right.

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